By integrating Nicereply with Pipedrive, you can measure the quality of your Pipedrive deal management.

As soon as you conclude a deal or the client wishes to refuse it, he will receive an automatic survey, and you will see a review right in the deal with a numeric value and a comment.

You will be able to choose from several indicators and satisfaction scales. Evaluate the various aspects that affect the win rate on trades, such as communication with agents or product features, using custom surveys.

You will also be able to track and manage negative reviews. Each unsatisfactory transaction will be highlighted, so you can take appropriate action to recover potentially lost clients and make sure the same error doesn't happen again.