Bold360 is a digital client assistant that provides customers and employees with effective answers. It imports existing content to create a knowledge base about potential problems and solutions to potential customers. The system can be implemented on several platforms, including mobile devices, so that customers can access information through widgets or the self-service portal.
Brandwatch is a cloud analytics solution for social networks, suitable for small, medium and large businesses. Brandwatch Analytics is a social media monitoring platform that reviews reviews, articles and discussions online. The service divides the data into categories, analyzes them and sends emails.
CallRail is an intuitive and powerful call tracking solution for data-driven marketers that measures call conversions from search, offline and digital marketing campaigns including PPC keywords. Recording conversations makes it easy to qualify leads, improve customer service, and train staff.