UserVoice - это сервис для взаимодействия с клиентами. Сервис даёт возможность принимать жалобы или предоставить скорую помощь по продукту или услуге. С помощью UserVoice каждая компания может легко оптимизировать процессы, чтобы помочь сотрудникам обеспечить наилучший ход обслуживания клиентов.
Функции и возможности UserVoice:
- Поддержка масштабирования.
- Глубокая и действенные обратная связь с пользователями.
- Интегрирование непосредственно на ваш сайт или в мобильное приложение.
- Обратная связь и форум поддержки.
- Поддержка заявок.
- База знаний.
- Поддержка аналитики.
- Встраиваемые виджеты.
- Аналитика удовлетворённости клиентов.
- SDK под iOS и Android.
- Пользовательская аналитика.
- Аналитика обратной связи.
- SSL-шифрование.
2023-04-05 21:09:00: #ProductMarketFit is nice, but it doesn’t guarantee long-term success.
To maintain your PMF, you need a framework—a strategy for iterating and maintaining your fit. The result? Your product can weather inevitable market shifts for long-term success. ?https://t.co/52Ju6FbEDA Twitter
2023-03-23 17:08:00: The easiest way to delight users? Listen to them. Better yet, be relentlessly obsessed with #CustomerFeedback. After all, it can be a key driver of product growth.
Check out our top tricks for delivering maximum impact for your users ? https://t.co/TsCp08nhf4 Twitter
2023-03-15 17:09:03: Good product design lives at the intersection of 4 things: psychology, UX, aesthetics, and interactions.
Great product design includes customer-centricity every step of the way.
Check out our top 4 #ProductDesignPrinciples for customer-centric products. https://t.co/AmFVab6iqe Twitter
2023-03-09 18:04:11: How do you know when it's time to remove a #ProductFeature?
??♂️ The feature doesn't align with your strategy.
? The output doesn’t justify maintenance costs.
? The problem is solved by a new feature.
More at our blog https://t.co/xpOoKSgUMA Twitter
2023-03-06 18:08:01: Want to know what makes a potential customer choose one #SaaSProduct over another?
Ask them.
Analyzing internal data is essential, but the best info comes straight from the source: your prospects, users, and lost leads. Learn how to get started here ? https://t.co/BSF3bm5Jzq Twitter
2023-02-28 18:01:03: As a product manager, you’re used to relying on yourself + your engineering team to drive #ProductLedGrowth—but there’s another team that can help your product-led growth strategy.
Your product marketing team.
Learn more ? https://t.co/k5R4SHJVw7 Twitter
2023-02-21 18:04:03: Our ✨NEW✨ website is officially live! Since UserVoice began over 15 years ago, a lot has changed, and we wanted our site to reflect that.
Featuring new product information, relatable use cases for all product professionals, and much more. Check it out? https://t.co/foQKjlpBdv https://t.co/iJClmuUpQl Twitter
2023-02-16 18:01:00: ??♀️ Swimming in customer feedback?
That’s a good place to be. Plenty of #CustomerFeedback = plenty of opportunities to delight your customers.
For more information (and a free trial of UserVoice)? https://t.co/QqRwUMXlB5 Twitter
2023-02-06 18:08:00: Obsessed with your customers? We get it. You want them to love the products you create, and #UserFeedback helps you get there.
Launching a feedback program with your customers helps you organize and act on feedback with less hassle and more vision ? https://t.co/tcKfoE9ZxT Twitter
2023-01-31 21:04:00: If you’re restructuring your pricing in 2023, you don’t have to sacrifice customer value to increase revenue—you just have to find the right #SaaSPricingModel.
Learn more about pricing models in our full blog post ? https://t.co/IlBnjSqUKs Twitter
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