UserVoice

UserVoice

Languages: English
Localization: World

UserVoice is a service for interacting with customers. The service allows to receive complaints or to provide emergency assistance on product or service. With the help of UserVoice, each company can easily optimize the processes to help staff provide the best course of customer service.

Functions and features UserVoice:

- Support for scaling.

- Deep and actionable feedback from users.

- Integrate directly into your website or mobile application.

- Feedback and support forum.

- Support applications.

- Knowledge base.

- Support analysts.

- Embeddable widgets.

- Analysis of customer satisfaction.

- SDK for iOS and Android.

- Custom Analytics.

- Analyst feedback.

- SSL-encryption.





2023-04-05 21:09:00: #ProductMarketFit is nice, but it doesn’t guarantee long-term success. To maintain your PMF, you need a framework—a strategy for iterating and maintaining your fit. The result? Your product can weather inevitable market shifts for long-term success. ?https://t.co/52Ju6FbEDA Twitter
2023-03-23 17:08:00: The easiest way to delight users? Listen to them. Better yet, be relentlessly obsessed with #CustomerFeedback. After all, it can be a key driver of product growth. Check out our top tricks for delivering maximum impact for your users ? https://t.co/TsCp08nhf4 Twitter
2023-03-15 17:09:03: Good product design lives at the intersection of 4 things: psychology, UX, aesthetics, and interactions. Great product design includes customer-centricity every step of the way. Check out our top 4 #ProductDesignPrinciples for customer-centric products. https://t.co/AmFVab6iqe Twitter
2023-03-09 18:04:11: How do you know when it's time to remove a #ProductFeature? ??‍♂️ The feature doesn't align with your strategy. ? The output doesn’t justify maintenance costs. ? The problem is solved by a new feature. More at our blog https://t.co/xpOoKSgUMA Twitter
2023-03-06 18:08:01: Want to know what makes a potential customer choose one #SaaSProduct over another? Ask them. Analyzing internal data is essential, but the best info comes straight from the source: your prospects, users, and lost leads. Learn how to get started here ? https://t.co/BSF3bm5Jzq Twitter
2023-02-28 18:01:03: As a product manager, you’re used to relying on yourself + your engineering team to drive #ProductLedGrowth—but there’s another team that can help your product-led growth strategy. Your product marketing team. Learn more ? https://t.co/k5R4SHJVw7 Twitter
2023-02-21 18:04:03: Our ✨NEW✨ website is officially live! Since UserVoice began over 15 years ago, a lot has changed, and we wanted our site to reflect that. Featuring new product information, relatable use cases for all product professionals, and much more. Check it out? https://t.co/foQKjlpBdv https://t.co/iJClmuUpQl Twitter
2023-02-16 18:01:00: ??‍♀️ Swimming in customer feedback? That’s a good place to be. Plenty of #CustomerFeedback = plenty of opportunities to delight your customers. For more information (and a free trial of UserVoice)? https://t.co/QqRwUMXlB5 Twitter
2023-02-06 18:08:00: Obsessed with your customers? We get it. You want them to love the products you create, and #UserFeedback helps you get there. Launching a feedback program with your customers helps you organize and act on feedback with less hassle and more vision ? https://t.co/tcKfoE9ZxT Twitter
2023-01-31 21:04:00: If you’re restructuring your pricing in 2023, you don’t have to sacrifice customer value to increase revenue—you just have to find the right #SaaSPricingModel. Learn more about pricing models in our full blog post ? https://t.co/IlBnjSqUKs Twitter

Alternatives

Tidio Chat
Reply.io
Zendesk
ServiceTrade

Screenshots

UserVoice Integrations

Onelogin
Marketo
SugarCRM
Salesforce
Agile CRM
Userlike
ActiveCampaign