Dialpad is a cloud-based communications platform that provides users with integrated voice, video and messaging capabilities from a single interface.
With Dialpad, your employees can access all the features of a traditional telephone system through desktop and mobile applications, with full access to everything the system has to offer, wherever they are. In addition, Dialpad includes artificial intelligence to provide call notes and real-time advice to sales representatives.
Dialpad's call blocking and spam prevention features help to stop the wave of annoying calls interfering with your daily routine. There is a spam column in the user interface tabs that you can check in case any of your customers are mislabeled.
Another useful feature for managers is the ability to set personal working hours. This will allow you to determine how you want to handle calls outside of business hours, if, for example, it differs from the company's normal business hours.
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Dialpad Integrations
