Languages:
English
Localization:
World
Zoho Desk is a service organization for user support. Used in various fields, most commonly in the it field, e-Commerce, SaaS, consumer goods, etc.
Zoho Desk also works with clients in several industries such as energy and manufacturing.
Functions Zoho Desk:
- Managing applications.
- Reports from the field setup.
- Alerts and notifications.
- Knowledge base.
- Customer self-service portal.
- Support of social networks.
- Accounts and contacts.
- Product catalog.
- Portal client support.
- Analysis of problems.
- Task management.
- WYSIWYG editor.
- Priorities of the applications.
- Manage queue.
- Filtering applications.
- Telephony and IVR.
- Web forms.
- Multilingual support.
- Rest API.
- Chat support.
- Access control.
Alternatives
Videos
Zoho Desk Integrations
