SurveySparrow is a cloud-based customer service solution that allows businesses of all sizes to create engaging surveys with feedback. It comes with a centralized dashboard that allows users to import contacts and organize them into customizable lists based on job titles, location, and age group.
SurveySparrow comes with a reporting engine that helps businesses analyze the feedback they receive on each issue and generate reports in real time, providing visibility to improve customer service.
Executives can use built-in templates based on a variety of variables and multiple logical blocks to create personalized surveys that enable businesses to better communicate with customers.
In addition, it comes with attractive dialog forms and tools like matrix questions, ranking and dropdown functionality so that respondents can quickly answer multiple questions.
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