Capsule's integration with Help Scout shortens the potential response process in the sales pipeline by synchronizing relevant customer data between Capsule and Help Scout.

When you integrate Capsule with Help Scout, a link to your customer profile and ticked sales pipeline capabilities will appear in the Help Scout customer profile pane. In addition, the integration helps keep data up to date on both platforms: if the customer you interact with in Help Scout does not already exist in Capsule, you can create a Capsule profile for them with one click.