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HappyFox - это облачный сервис для поддержки пользователей. Включает в себя доступ к заявкам с мобильных устройств, фильтры и сортировку заявок по категориям.
Сервис даёт возможность просматривать детальные данные по заявкам с историей, отвечать на заявки, добавлять примечания.
Возможности HappyFox:
- Поддержка электронной почты
- Поддержка олосового и текстового чатов
- Поддержка социальных сетей.
- Интеграция с Facebook.
- 35 поддерживаемых языков.
- Преобразование сообщений электронной почты в заявки.
- Углублённые отчёты.
- Умные правила для автоматизации.
- Управление SLA.
- Пользовательские поля.
- Расширенный поиск.
- Слияние заявок.
- Интеграция с онлайн-чатами.
- REST API.
2023-03-16 16:13:05: We are hiring! Apply online: https://t.co/mE182nODsv #saas #jobs #chennai #irvine Twitter
2022-09-01 05:38:30: Conversational AI in Slack for employee self-service - HappyFox Assist AI Youtube
2022-06-23 09:45:21: Do Approval Management in #Zendesk with HappyFox Workflows. https://t.co/7pX60PuLT3
#automate #workflows #helpdesk Twitter
2021-09-14 15:03:52: We all do Google searches multiple times a day!
Reason: We love self-service?♂️
You can provide #selfservice options to your customers too, but how to convince them of its merits? ?
Find out with this guide ? https://t.co/kVzDbMBF6L
#customerservice #knowledgebase https://t.co/uKIMgHKisL Twitter
2021-08-27 13:53:39: ⚡️Speed is the biggest competitive advantage for any company's customer support efforts.
Find out how canned responses can help improve your #productivity while writing support emails (free resources available) ? https://t.co/2yyml6Cq1P
#customerservice #emails https://t.co/b7SSCLlmya Twitter
2021-08-25 13:46:31: #Chatbots can be your secret marketing team member.
They can:
? Provide offers and discounts
? Share resources like e-books and case studies
? Recommend products to customers
& much more ? https://t.co/DDW13qEMjf https://t.co/k1X6gS10nb Twitter
2021-08-19 17:09:03: Who would you rather talk to, Alexa or VoiceBot1? Naming your chatbot is important! Learn how ? https://t.co/KL5Mupd4gg https://t.co/bcuj5F1wOr Twitter
2021-08-17 16:34:23: Chatbots deal with words but here’s why you need numbers and graphs to improve your chatbot ? https://t.co/aYZv9lisoe https://t.co/1LH8opvBq3 Twitter
2021-08-12 12:22:05: Chatbots can propel your business to new heights.
They can generate leads ?
They can collect feedback ?
They can track online orders ?️
...And so much more! ? https://t.co/bdyohtuxi8 https://t.co/dB1L1kJjDA Twitter
2021-08-10 11:09:36: Chatbots have made substantial progress, from solving basic queries to providing personal assistance. But the choice varies from business to business. See what's the best for your company! https://t.co/lFg1NKRmzM Twitter
2021-08-05 17:07:44: 9 Essential customer service trends for the future of customer support.
? See which one is missing in your arsenal ? https://t.co/kf4B2LG7OL https://t.co/dMvpGlOYtc Twitter
2021-08-03 10:57:41: Managing Customer Reported Incidents Using PagerDuty and HappyFox Help Desk Youtube
2021-03-10 08:25:34: HappyFox + Dialpad Integration Youtube
2021-03-10 05:36:25: HappyFox + JustCall Integration Youtube
2021-03-10 05:34:14: HappyFox + Aircall Integration Youtube
2021-02-12 05:06:20: HappyFox + GitHub Integration Youtube
2021-02-12 05:01:58: HappyFox + Gitlab Integration Setup Youtube
2021-02-12 05:01:02: HappyFox + Gitlab Integration: Features Youtube
2021-02-02 17:22:46: HappyFox Assist AI – Supercharge your IT Support with AI & Conversational Ticketing Youtube
2021-01-06 13:41:14: HappyFox + Azure DevOps Integration Youtube
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