Toky

Toky

Languages: English Español Portuguese
Localization: World

Toky is a full-featured business phone system that allows your customers and employees to communicate seamlessly over the Internet.

Toky allows you to send text messages to your clients. Easily send and receive SMS from all our apps to keep in touch with your customers effectively. In the USA and Canada, in addition to text, you can receive audio clips, images and videos via MMS.

The service allows you to record audio messages and select the right people to send them to them in a few clicks.

Toky allows you to monitor the quality of service by listening to ongoing calls to detect, track the performance of its call center agents and train them if necessary. You can also give advice and recommendations to your agents during the conversation, but so that the client does not listen to your instructions.

If you have frequent interruptions in your Internet connection, with Toky you can receive customer calls by forwarding them to regular or mobile phones, without the need for an Internet connection.





2022-04-28 17:27:04: Discover some features of virtual telephony that can help make your business sales processes more agile and efficient, taking advantage of integrations with your CRM https://t.co/mnhU1nyHXI https://t.co/JeSPX8zrgv Twitter
2022-04-27 17:34:03: Create custom integrations with Toky and add phone system features to your in-house business apps or CRM. https://t.co/Pz11qzgHP5 https://t.co/iz3Y462yth Twitter
2022-03-29 17:30:06: Create custom integrations with Toky and add phone system features to your in-house business apps or CRM. https://t.co/Pz11qzgHP5 https://t.co/lsPC1DpUJx Twitter
2022-03-10 15:00:22: Take advantage of virtual telephony to start receiving customer calls from your social networks and offer a different contact channel for your customers https://t.co/HgxA0Mm4kY https://t.co/xAJhnpyxxl Twitter
2022-03-01 15:00:07: Use call monitoring to listen in on active calls, evaluate your service quality, detect improvements, and use whispering to support your agents privately https://t.co/JMuATgqrKH https://t.co/Pqh1Ort931 Twitter
2022-02-10 14:00:33: Connect your virtual telephony with your business applications easily, get to know some alternatives that you can apply even without programming knowledge https://t.co/rDQch4FRHy https://t.co/Zy4dOuoxDx Twitter
2022-01-20 15:30:07: Learn about the types of Fintech and how these innovative companies can use virtual telephony to boost their sales and customer service processes. https://t.co/9rzXxlzaz9 https://t.co/UReMo8nkuE Twitter
2022-01-19 16:00:38: Customers are more likely to answer unknown calls when the caller ID is from a local number. Improve response rates with Toky local presence for US numbers. https://t.co/ipv3khkqTr https://t.co/hJqK8lhdUZ Twitter
2021-12-16 05:30:52: Toky and Zoho Phonebridge integration Youtube
2021-12-10 14:00:15: Here are some reasons why you should think about enabling a WhatsApp Business channel for your business, to improve your sales processes and customer service. https://t.co/q6UWqZV25f https://t.co/P5QXqiVfJk Twitter
2021-12-07 15:00:05: Set up the Toky IVR easily in your browser, designing it according to your business’ needs. Allow customers to directly contact the agent or group of agents best suited to their needs, using the numeric keypad in their telephone. https://t.co/CdEjrbVIh1 https://t.co/drJavNbfKR Twitter
2020-05-29 19:05:11: Hubspot CRM integration with Toky (Demonstration) Youtube
2020-05-29 19:01:48: Toky Salesforce Integration Youtube
2020-04-16 03:45:42: Toky Power Dialer integration with Zoho CRM Youtube
2020-03-17 05:18:14: Use template messages with Toky Bulk SMS Youtube
2020-02-27 01:00:27: Toky Power Dialer Integrated with Pipedrive CRM Youtube
2020-02-13 04:17:59: Toky Power Dialer integrated with Hubspot CRM Youtube
2019-08-21 01:23:25: Whatsapp Business with Toky Youtube
2019-03-15 15:25:03: Zoho CRM Integration Youtube
2018-07-24 03:56:08: How to use Toky in Google Adwords call extensions and call-only ads Youtube

Alternatives

Ringostat
Zadarma
PhoneWagon
Plivo

Videos

Screenshots

Toky Integrations

Frontapp
Intercom
Zoho CRM
HubSpot CRM
Salesforce
Infusionsoft CRM
Zendesk
Zoho Desk
Kustomer
Agile CRM
vTiger CRM