Sugester is an effective service desk management software that can be used by customer support teams to better communicate and interact with their customers and potential customers, effectively promote and offer help on their products, and accelerate business growth.

While Sugester functions primarily as a service desk management tool, it also provides components for critical communications and customer interactions, team collaboration, and even product management for many businesses.

Sugester comes with a customer relationship management system that allows users to collect all important information about their customers, including their personal interactions and interactions with the company. The CRM system then instantly creates profiles from the collected information, allowing you to identify, understand and better serve your customers.

Sugester also allows users to include a live chat feature on their own website. This allows the helpdesk or support staff to instantly respond to inquiries from potential customers or customers visiting the website. Potential clients or clients no longer need to make phone calls or send emails that take a lot of their time.

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