OrangeCRM is a cloud-based solution designed to help companies manage their relationships with their customers. The service is equipped to service all levels of business, from small start-ups to multinational organizations. Key features include customer service, budget management, email marketing, fraud protection and much more.

OrangeCRM strives to integrate all customer information into a single desktop. Several customer service functions are available, including modification of customer records, payment methods, a return request, and much more. The needs for Merchanting are satisfied by such functions as automatic address verification, batch transactions and compliance with PCI standards.

In addition, the service offers performance management, e-mail tracking, support and business intelligence functions. The solution is suitable for a wide range of industries, such as advertising, education, media, real estate, transportation and much more. The API allows users to connect OrangeCRM to various business applications, including CRM, payment services, banking gateways, telephone systems.