OneDesk is an enterprise-class software that integrates project management and support in one application.

Aimed at small and midsize businesses, OneDesk is an easy-to-use yet feature-rich software solution that can manage both ordering and task workflows in one place.

Thanks to the OneDesk cloud platform, there is no need to buy, integrate and switch between several different environments to get your job done. You and your team can use a variety of efficient workflows for tickets and tasks that would not be possible with standalone solutions.

Support features include: ticket checkout, email, live chat, customer portal, knowledge base, self-service portal, custom ticket forms, service level agreements, and more. With OneDesk, you can automate most of your workflow, including automatic sorting, processing, replies, notifications, appointments, and more.

Project management features include: viewing both traditional and agile methods, Gantt charts, status boards, schedules, task timers, reporting, real-time chat and collaboration, and more.