1CRM is a cloud-based customer relationship management (CRM) solution that offers businesses features for managing sales, customer service and business operations. 1CRM combines a CRM system with order management feature to develop quotes, track orders, generate invoices and manage projects, resources, customer cases and human resources.
1CRM enables users to monitor sales pipelines and record a detailed history of interactions on leads, contacts and accounts and keep stakeholders up-to-date on accounts and informed on potential issues.
1CRM offers sales force automation, opportunity tracking, sales forecasting, calendar management, graphical dashboards, reporting and email integration. It integrates with third-party applications such as Google apps and Outlook. The QuickBooks Finance add-on module allows companies to gain a full view of their financial picture. Pricing is per user per month and is based on a number of accounts, targets and leads. Support is available through online forums, videos, phone and email.