The integration is for managing ServiceNow projects in Smartsheet.
Service management is an enterprise-wide discipline. With its roots in IT, ServiceNow service management solutions span all areas of today's enterprise, including human resources, premises and finance. IT folks started it for themselves and then proved that service management can be applied to use cases outside of IT. And thus successfully provide a modern service.
Smartsheet for ServiceNow is the perfect way to leverage Smartsheet's amazing flexibility to manage day-to-day project details while syncing critical project data to ServiceNow so your key stakeholders can always see the status of your projects.
All tasks initiated in ServiceNow will appear in Smartsheet. All updates are saved almost in real time. Leverage Smartsheet's collaboration capabilities and share data with external users outside of ServiceNow.
ServiceNow adds additional SmartSheet capabilities such as basic planning, timesheets, and budgeting.
