By integrating ServiceNow with Talkdesk, you can scale your contact center operations with digital workflows and automated processes. Automatically sync data between your call center and service providers. Eliminate manual and repetitive tasks and empower agents to focus on delivering the best customer experience possible.

With Talkdesk, you can make / receive phone calls from anywhere on your desktop and continue to log call data to ServiceNow. Pop-ups on the Talkdesk screen also allow reps to see caller information before picking up the handset to provide personalized service.