Thanks to the integration of LiveChat with ChargeDesk, you can manage your clients where you already communicate with them, right in LiveChat. You will be able to view customer payment history, return fees, manage subscriptions, and more. All this greatly speeds up the workflow of billing support.
Automatically view your customers' payments alongside their conversations as soon as you connect to a chat session. ChargeDesk uses a unique algorithm to match your billing information with your LiveChat conversations.
ChargeDesk allows you to make changes to your customers' payments (e.g., make refunds, unsubscribe) without having to manipulate multiple systems. Agents receive immediate feedback so they can inform the customer that a refund has been made.