Integration of Kissmetrics with Help Scout


Integration of Help Scout with Kissmetrics
By integrating Help Scout with Kissmetrics, you can connect the dots between customer support and revenue.
Kissmetrics reports help you answer questions like:
- What marketing campaigns are attracting unprofitable customers that overwhelm your support team?
- Why did the clients refuse?
- How does customer support affect retention and additional sales?
- What is the average resolution time (time between a new request and its closure) for each Aid?
