Talkdesk integration with Front allows agents to receive or initiate calls, access customer contact information, and interact with call logs, recordings, and voicemail — all directly from their universal Front mailbox.

By completely unifying communication channels and workflows with your customers with Talkdesk and Front, you can eliminate the need to switch between platforms, increase agent productivity and improve the customer experience.

Choose which data will be sent to Front from Talkdesk according to your business needs, and make sure your Front Universal Inbox is always filled with the information your teams need to deliver exceptional customer experience.