Wingman is a conversation analysis tool that helps sales teams visualize the pipeline and gain actionable insights in real time.

Wingman is designed to help businesses of all sizes audit and analyze commercial calls using artificial intelligence (AI) technology. Sales representatives can use flashcards during ongoing sales calls to resolve customer issues and view conversations with them using automated audio and video recordings.

Wingman enables executives to track agent performance, train account managers and sales development representatives to improve customer engagement, and measure KPIs in real time.

The platform allows managers to streamline the onboarding processes for new employees and provide feedback on phone calls. An integrated reporting engine enables administrators to gain insight into employee and student performance through KPIs and analytics. Other features include an activity bar, custom alerts, analytics, call decryption, and asynchronous training.