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TOPdesk is a service management service that aims to help users improve customer experience, manage workflows, and track assets.
TOPdesk provides a single, integrated service platform for IT, HR and other enterprise services with a built-in self-service portal, asset management, reporting and integrations platform.
TOPdesk software allows your service teams to join forces and process requests from a single platform. With optimized customer support across your entire business, you can solve problems faster, communicate better, and provide your customers with the best possible service.
The service offers a self-service portal for customers, where they can register any question or request that they have, regardless of the topic, and then the request is automatically sent to the right team or agent, and customers can track the status of the solution through the portal.
With TOPdesk, you can add new employees to the system and set up salaries, bonuses and benefits.
2023-11-09 14:24:15: Ontdek de voordelen van het Self-Service Portal van TOPdesk Youtube
2023-10-23 01:59:54: TOPdesk | Service Management Made Easy Youtube
2023-09-26 08:00:15: TOPdesk | Keep your request processes straightforward Youtube
2023-09-07 07:18:21: Wie funktioniert TOPdesk? Die Online-Hilfe weiß Antwort. Youtube
2023-08-29 04:00:13: TOPdesk | How to deliver new services the agile way Youtube
2023-08-28 23:47:35: TOPdesk | Service Management Made Easy Youtube
2023-08-01 04:00:05: TOPdesk | How to spend 20% less time on recurring incidents Youtube
2023-07-12 10:08:18: Hoe werkt het TOPdesk-Documentatieportaal? Youtube
2023-07-12 09:54:26: Using the TOPdesk Documentation Portal Youtube
2023-07-04 04:00:11: TOPdesk | Are you using ITIL as your holy book? Youtube
2023-04-04 19:08:04: ? Struggling to meet rising customer expectations? ?
Best Practice Service Management (#BPSM) can help. It simplifies IT processes, allowing you to focus on delivering services that actually meet customer needs. Find out how in this blog: https://t.co/wqDbvbgNLA
#ITSM #CX Twitter
2023-03-31 18:54:07: It's #WorldBackupDay! Let’s settle this once and for all: what’s the worst sin a backup-shy end-user can commit?
?? ️Hoard content on their device
⬇️ Work from Downloads
? Lie about running backups
?️ Delete their hard drive
#TOPdesk #ITSM #ITsecurity https://t.co/irXbadaA1k Twitter
2023-03-30 18:42:16: Great B2C experiences have made customers expect way more from IT. ?
Watch this video to find out what IT departments like yours should be doing to keep up.
#TOPdesk #ITSM #B2C #CX https://t.co/JHF3gkXf3M Twitter
2023-03-29 20:07:04: Microsoft’s Global State of Customer Service Report states that 55% of customers expect a higher level of customer service year on year.
Struggling to keep up? Discover 3 ways to adapt your IT services to meet rising customer expectations: https://t.co/YLK7f9XXVC
#TOPdesk Twitter
2023-03-28 19:09:03: IT departments have nothing to do with B2C, right?
Wrong. ❌
Find out what IT departments can learn from B2C organizations in this blog: https://t.co/Kmx6edEMM5
#TOPdesk #ITSM #B2C Twitter
2023-03-21 17:53:29: Is AI like #ChatGPT on the verge of taking over? Are people truly becoming redundant? And what does this mean for IT departments? Watch the video to find out:
#TOPdesk #ITSM #automation #chatbot https://t.co/piUZqzGJDL Twitter
2023-03-16 17:43:01: ? Even #ChatGPT says it won’t be replacing humans any time soon. But if you still need some convincing that AI isn’t taking over, check out this blog: https://t.co/qjgQBMNoih
#TOPdesk #ITSM #automation #chatbot Twitter
2023-03-15 16:51:03: Ever wondered what life at the service desk life might look like in 2030? We've got you covered (no time machine required ?).
Read our predictions for the service desk of the future: https://t.co/RTDFF0NoED
#TOPdesk #ITSM #servicedesk #futureofwork Twitter
2023-03-09 17:22:11: #incidentmanagement is one of the most fundamental processes of any IT department. But fundamental doesn't mean complicated or rigid.
? Find out how to make your incident management process more agile in this video: https://t.co/Jsvvo4AFVD
#TOPdesk #itil #ITdepartment https://t.co/rSO2xkW62x Twitter
2023-03-08 17:55:08: The tech industry has a real gender gap. And sadly, TOPdesk is no exception to this rule.
But we want to do better.
Let's hear from the women at TOPdesk: how can we contribute to bridging tech's gender gap? Find out in this blog: https://t.co/LxCvLOjMVp
#TOPdesk #iwd2023 https://t.co/W5PbqVFiB6 Twitter
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