Languages:
English
Localization:
World
ServiceMax is a cloud-based field service management solution that provides an integrated suite of employee and customer management applications.
It is suitable for growing and small businesses in a variety of industries, including medicine, energy, mining, manufacturing, and utilities.
ServiceMax performs some key functions including contract management, task scheduling, social collaboration, and customer service. The system manages ongoing contracts with clients in a user-friendly format, ensuring that information is accurate and accessible to employees.
Service provides full visibility into service contracts and asset metrics to maximize equipment uptime, reduce service costs, and adopt performance-driven service models.
The dispatcher console is the main dispatcher workspace. It has a dynamic map and customizable Gantt chart showing upcoming appointments and active team members, and helps your dispatchers make the most effective scheduling decisions. Schedule optimization helps you meet service level agreements and minimize travel time, overtime, and costs.
2024-11-07 18:15:05: Vision for Service Part 1: Leveraging AI with SLM Youtube
2024-10-15 15:15:03: Boosting Revenue in Your Organization Youtube
2024-10-01 14:30:23: Tapping Into Expertise From Your Engineering Team Youtube
2024-09-21 17:15:02: Going Mobile-First at Robert Dietrick Company (RDC) Youtube
2024-09-09 14:27:10: Relying on Data in the Service Industry Youtube
2024-08-24 17:45:00: How the Connected Worker Can Increase the Capacity of your Service Team Youtube
2024-08-16 14:30:09: The Importance of Sustainability within Service Organizations Youtube
2024-08-06 12:45:00: Productivity, Revenue and NPS: Why Service Businesses LOVE Technology Transformation Youtube
2024-07-30 14:00:15: Cutting Edge of Service - Westmor Unlocks HUGE Value with Dataguide Youtube
2024-07-23 11:30:31: Which Metrics Make the Cut - What Westmor's Customers REALLY Want Youtube
2023-04-03 17:51:05: Service is a ripe area for digitization because of the impact and reach of service across the enterprise organization. But what does #DigitalTransformation really look like? Dive into our Service Basics eBook to find out. https://t.co/J9jZeCI0nI Twitter
2023-03-30 19:19:01: Need help deciding which initiatives to tackle in your digital transformation? Check out these 10 action areas that leading organizations are prioritizing: https://t.co/twcgJn4xr0 #FutureofFieldService Twitter
2023-03-30 02:19:00: As demand booms in all areas of field service work, organizations must implement tech solutions and get on board with strategies that can ensure worker safety.
https://t.co/m8DHRdZRTT Twitter
2023-03-28 14:05:05: Join today's webinar to hear service experts Mark Wilding & Lionel Boubli discuss how service data is now being leveraged to drive better feedback, insights & automation. Register here: https://t.co/FvHaxDssL3 https://t.co/DtaiBiaCsh Twitter
2023-03-23 17:44:06: Dive into our new report to see how ServiceMax customers are transforming their businesses & seeing value every step of the way: https://t.co/EJy86XySbN. #DigitalTransformation https://t.co/dFoMrWHYMY Twitter
2023-03-22 23:00:17: ServiceMax Live Replay! Watch our most recent ServiceMax Live episode on-demand now to hear how we developed our #LiveWorx sessions and what you can expect from the ServiceMax-specific agenda. Watch here: https://t.co/K2wlVopCMC https://t.co/nBLu3gVjqP Twitter
2023-03-21 22:18:05: Join ServiceMax thought leaders, Mark Wilding & Lionel Boubli, for our upcoming webinar to learn how service data is now being leveraged to drive better feedback, insights, and automation. Register now: https://t.co/FvHaxDssL3 #digitaltransformation https://t.co/o529hWql3H Twitter
2023-03-17 22:52:08: Our final #LiveWorx feature of the week is here! This panel discussion will leave you with new ways of quantifying sustainability at your organization & show how SLM programs have an immense impact on #sustainability programs. Learn more here: https://t.co/VJMTEE25SI https://t.co/raUSKpiA4A Twitter
2023-03-17 17:10:08: Sourcing an IT solution for field service management can be an overwhelming task. This article breaks down the benefits of a cloud-based FSM solution. https://t.co/uMtEc890KM Twitter
Alternatives
