Samanage
Languages:
English
Localization:
USA
Samanage is an online system to simplify the process of servicing the IT department and managing IT assets.
This cloud ITSM-structure, as it is called the service IT-service, Help Desk. This is a multi-user, cloud-based service support and asset management.
Samanage Functions:
- Service management.
- Problem management.
- Change management.
- Contract management.
- Self-service portal.
- Asset Management.
- Service Desk.
- Service catalog.
- Knowledge base.
- Integration of e-mail.
- Reports.
- API.
- SLA.
- Mobile access.
- Inventory of equipment.
- Inventory of software.
- IT-audit.
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