Languages:
English
Localization:
World
LiveHelpNow is a live chat support software that allows agents to easily handle multiple requests in real time.
LiveHelpNow contains all support channels in one solution: Live Chat, SMS-to-chat, Chat Bots, Email Management, Knowledge Base Management, VoIP Call Management, Contact Center Analytics.
The software allows you to analyze the desires and needs of your customers using a convenient analytical platform with built-in reporting. You can also create custom post-chat polls to get the customer's opinion of the agent, site, and more. Call center dashboards show where your customer service agents are doing well and where they need to improve.
Live Chat Agent software is available in many languages, and any foreign LiveChat queries are automatically translated in real time.
Live Chat Support Suite's simple interface allows you to handle chat requests the moment they are sent to your website, Facebook page, SMS text and other channels.
2023-01-05 16:55:11: To make a connection by voice simpler than ever, we're is introducing Voice Chat. During a web chat conversation, the tool allows agents to seamlessly switch to a voice conversation with customers. Check out this upcoming feature: https://t.co/PcDxas4X0E Twitter
2023-01-03 16:55:13: To make a connection by voice simpler than ever, we're is introducing Voice Chat. During a web chat conversation, the tool allows agents to seamlessly switch to a voice conversation with customers. Check out this upcoming feature: https://t.co/PcDxas4X0E Twitter
2022-12-29 17:02:17: Call Deflection transfers a customer inquiry from one channel to another. The feature brings options to customers in terms of which communication channel to use that is more convenient at the time. Read more about how it can benefit your business: https://t.co/OuJ5YAADfO https://t.co/TuIm6QaHAp Twitter
2022-12-29 16:55:11: To make a connection by voice simpler than ever, we're is introducing Voice Chat. During a web chat conversation, the tool allows agents to seamlessly switch to a voice conversation with customers. Check out this upcoming feature: https://t.co/PcDxas4X0E Twitter
2022-12-28 17:02:18: Call Deflection transfers a customer inquiry from one channel to another. The feature brings options to customers in terms of which communication channel to use that is more convenient at the time. Read more about how it can benefit your business: https://t.co/OuJ5YAADfO https://t.co/TBdkk1M1ey Twitter
2022-12-27 17:02:09: Call Deflection transfers a customer inquiry from one channel to another. The feature brings options to customers in terms of which communication channel to use that is more convenient at the time. Read more about how it can benefit your business: https://t.co/OuJ5YAADfO https://t.co/lN4R2Ncjun Twitter
2022-12-26 16:55:13: To make a connection by voice simpler than ever, we're is introducing Voice Chat. During a web chat conversation, the tool allows agents to seamlessly switch to a voice conversation with customers. Check out this upcoming feature: https://t.co/PcDxas4X0E Twitter
2022-12-23 20:03:28: Call Deflection transfers a customer inquiry from one channel to another. The feature brings options to customers in terms of which communication channel to use that is more convenient at the time. Read more about how it can benefit your business: https://t.co/OuJ5YAADfO Twitter
2022-12-22 20:03:53: Call Deflection transfers a customer inquiry from one channel to another. The feature brings options to customers in terms of which communication channel to use that is more convenient at the time. Read more about how it can benefit your business: https://t.co/OuJ5YAADfO Twitter
2022-12-22 16:55:12: To make a connection by voice simpler than ever, we're is introducing Voice Chat. During a web chat conversation, the tool allows agents to seamlessly switch to a voice conversation with customers. Check out this upcoming feature: https://t.co/PcDxas4X0E https://t.co/RsMPFECzWn Twitter
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