SuperReceptionist is a full featured cloud telephony and IVRS software.

SuperReceptionist users are assigned a dedicated work phone number that redirects calls from clients and customers to automated IVR administrators. Managers can assign and route specific calls to the right agent to handle important requests efficiently. Calls can also be routed based on the time of day so you don't miss out on important calls made outside business hours. After the call is completed, SuperReceptionist automatically creates a help desk ticket with a link to the customer's records.

Team members and agents can receive reminders for missed calls and follow-ups, and organize tasks with a to-do list. All calls are identified by a caller ID popup, even if the number is not stored on the agent's mobile phone. Users can mark the status of each interest and make descriptive notes about conversations.

Business owners using SuperReceptionist can automatically record customer calls for playback and track conversations for future reference. Users can enable voicemail and intelligently route calls from anywhere in the world along with multilingual IVR for 24/7 customer service.