One Box is a CRM system. This system records data such as: calls, letters, payments of customers, employees and suppliers, incoming and outgoing orders. The system maintains a database of contacts, a warehouse and finances. By processing all these data, the system offers optimal actions: who to call, who to write, what to say.
One Box is an effective tool for managing both small projects and larger manufacturing enterprises and businesses. With the help of many easily configurable functions, the system solves a variety of business tasks.
Features of OneBox:
- Clients and leads (CRM)
Manage your contact databases, customers, leads, suppliers, employees and partners in a single system.
- Business Processes (BPM)
Transfer all paper work to electronic business processes. Monitor the execution of all orders and processes. Automate repeatable or simple operations to spend less time, and do more.
- Telephony, contact and call center
Integrate and manage telephony from OneBox - you get a great solution for a call center or contact center.
- Finance and billing
Tie up your financial operations to customer cards in CRM, build your own billing system, with personal offices and opportunities to replenish online.
- Workflow, EDI, CLM
Write, edit and manage documents in one system, right in the orders and projects. You no longer need to use office packages and send documents by e-mail.
- Warehouse and inventory
Lead your warehouses in a modern system, manage inventory. Come, write off and sell from your warehouses in a few clicks.
- Organizational structure
Transfer your business to an electronic organizational structure that will be transparent, understandable, manageable. Easily add and remove employees, move them from one job to another - and the business processes will change.
- KPI and indicators
Set your key performance indicators, their calculation logic. Then control the results, create triggers for your KPIs.
- Files and storage
Collect all files in one repository. Quickly find the necessary documents wherever they are attached - in letters, tasks or projects.
- Goods, services and production
Convenient base of goods and services, the ability to complete and produce goods, then disassemble them into pieces. Integrate your database with other sites, sites and suppliers.
- Hiring (HR)
Hire and fire employees in one click. Automate hiring, questionnaires, interviews, intermediate tests.
- Integration
More than 250 integrations with various software and hardware systems: from simple integration with mail to management of an intelligent office.
- Interface and settings
Fully customize the interface for your business. Blocks, colors, appearance of any card, columns in tables, filtering, personal branding.
- Mail and newsletters
Collect your mail in contact cards. Do mailings, a series of letters, trigger letters to your databases and samples.
- Notifications
You no longer need to tear yourself into ten windows. Collect all notifications in one system: mail, tasks, projects, questions - all in one notification center.
- Purchasing and logistics
Manage the purchases, the prices of suppliers from OneBox. Processing huge price lists of suppliers in a few clicks. Logistics, integration with various delivery services.
- Reports and analytics
Segment, analyze, run changes, check.
- Tracking and GPS
Track your machines and your employees through GPS trackers, mobile application, triangulation by cellular stations (GSM).
- APIs and extensions
Connect third-party modules and your developers.
- Security
Choose how you want to protect your data, your server, your backup system, your access control system.
- Platforms and versions
OneBox is available for all modern browsers, all iOS and Android. Mobile office for your customers - too.