Talkdesk integration with Salesforce helps you easily manage your customer experience from anywhere. Talkdesk offers comprehensive contact center functionality for working with Salesforce.

You will be able to guide customers to the best agent, equip reps with all the resources they need to have a personalized conversation, and ensure proactive follow-up to keep customers engaged.

Keep track of what's happening in your contact center at any time with over 20 ready-made and fully customizable reports. Real-time dashboards and detailed metrics built directly into Salesforce give you a complete picture of your customer experience.