ServiceNow's integration with RingCentral
ServiceNow's integration with RingCentral enables communication and collaboration directly within ServiceNow, allowing your agents to deliver a high-quality experience without leaving the application. With important features such as click-to-dial, pop-up screen for incoming messages and advanced call logging, agents can work more efficiently right in ServiceNow.
An intuitive display of key customer information allows agents to provide personalized customer service with every incoming call. Eliminate misdials and speed response times with easy, click-to-dial phone numbers from any customer or ServiceNow account in Chrome.
Get a better understanding of your team's performance with detailed reports and dashboards.