Nimble integration with Talkdesk
By integrating Nimble with Talkdesk, you can provide a more personalized and productive customer experience by displaying relevant customer information when a call is connected, eliminating the need for agents to search for information across multiple screens.
Talkdesk will instantly display contact history and Nimble customer information when a call connects. Agents will be able to use this information to personalize interactions and provide optimal service.
Talkdesk also automatically syncs Nimble contacts and notes with Talkdesk in real time. When agents have the latest information, they can better serve your customers' needs.