Integration of Microsoft Dynamics CRM with ProProfs Chat will help you attract leads, understand the intentions of your website visitors and identify sales opportunities. Provide uninterrupted support to your customers by knowing their pain points and offering best practice solutions. Chat for Dynamics 365 Customer Service allows you to get to know your customers from the inside out, which will further help you increase your sales.

The integration will record and save all actions taken by visitors on the website, including every link they open and the products they viewed. Chat transcripts are also saved, which will come in handy the next time you visit.