CallHippo integration with Klaus will help you gain control over the quality of phone support and increase agent productivity like never before.

Automatically route CallHippo calls to Klaus for internal analysis. Save hours of copying and pasting data manually from one location to another. Use rating categories that reflect your customer service goals and internal quality standards; pair them with a suitable rating scale of your choice.

Track the performance of your agents over time, identify weaknesses in your team, scale up individual achievements, and notice any quality drops when they occur.