BigCommerce Talkdesk integration will combine your online store with an industry-leading contact center solution to deliver faster, more complete customer service.

You will be able to provide agents with the freshest and most up-to-date customer information from BigCommerce as soon as the call is placed.

Talkdesk automatically syncs contacts, orders and products between BigCommerce and Talkdesk in real time. When agents have the most up-to-date information, they can better serve your customers' needs.

Talkdesk instantly displays BigCommerce contact history and information about each customer when their call connects. Agents can use this information to personalize interactions and provide optimal service.