Teamwork Desk

Official Site Documentation Pricing

Customer management Help Desk

Languages: English

Localization: World

Ask a question?

Teamwork Desk is onlay system. Designed to automate the entire customer support.

The features and capabilities of Teamwork Desk:

- Unlimited agents.

- Unlimited incoming and storage.

- Reports.

- Assignment of requests to other agents.

- Personal notes.

Statuses and priorities of orders.

- Triggers.

- Customer profiles.

- Hot keys.

- Support history.

- Attachments of photos or documents to.

- The phone application.

- Alerts in real time.

- Text formatting.

- Customizing outgoing emails.

- Spam filtering.

- Templates.

- Access control.

- Reports on requests, commands, tags.

- Top search queries and articles.

- Filters.

Alternatives