Zoho CRM integration with RingCentral will help you and your sales and support teams better handle calls and work with CRM. With features such as one-click dialing, pop-ups for incoming calls, automatic call logging, and more, they will be able to manage all call-related activities inside Zoho CRM.
Pop-up windows for incoming calls will appear on every call so you can know who is calling you. With contextual access to your contact history and detailed information from these pop-ups, you can better prepare for a call and ensure a quality experience.
All call activity is automatically logged in Zoho CRM and you can avoid logging call details in two places. What's more, you can even get detailed information about your calls and call analytics at any time using reports in Zoho CRM.