Thanks to the integration of Aircall with SugarCRM, you will receive more detailed information about the caller every time the phone rings. By eliminating manual searches from their workflow, your team can save call time by allowing your reps to focus on satisfying your leads and contacts with a faster, more personal experience.

If a prospect or contact exists in SugarCRM, an incoming call to Aircall will be directly linked to the caller's data in SugarCRM as soon as the phone rings. This way, representatives can see the name and details of the caller to have a more informed conversation.