Thanks to Ringostat's integration with SalesDrive, the call is immediately transferred to the responsible employee. The sales representative can also call from SalesDrive with one click. At the moment of an incoming call, the employee sees a pop-up call card. Thus, he can fill it in during a conversation, create a request and contact, view all contact requests, leave a comment. If this is an unwanted call, the employee can simply leave a comment and not create a contact.

For each order and contact, SalesDrive displays a history of incoming and outgoing calls. You can listen to audio recordings of conversations with customers directly in SalesDrive from a ticket or contact card. A summary of the work of each sales representative is displayed in the call reports. See the number of requests by user, day, time of day.

Integration benefits:

- automatic transfer of call data to SalesDrive. CRM stores call history for all transactions.

- control of the sales department and improvement of the quality of service. The system records information about received and missed calls of the sales representative.

- identifying advertising that led to success. The source, channel, campaign, and keyword information is found in the SalesDrive call database and is passed along on request.