Integration of Copper CRM with RingCentral will allow you to make, receive and log calls right in your CRM.

You can make and receive calls directly through Copper CRM. With One-Click Dialing, you can save time misdialing, improve data quality, and improve the accuracy of your team's activity reports.

You will be able to take notes during a call, and they will be saved to your activity log at the touch of a button. Categorize these notes with a logged call and know what follow-up action is required (for example, left voicemail = set up call again after a week).