Thanks to the integration of Gorgias with Omnisend, you can:

- Re-engage your dissatisfied customers with coupon codes or special offers when a customer submits a negative rating to Gorgias.

- sync information collected by Gorgias, including tags and poll results.

- receive SMS replies to your SMS campaigns and automatic notifications to Gorgias support.

- reply to SMS messages received from customers in Gorgias account by sending messages through Omnisend.