With Facebook on HappyFox, convert your facebook messages and wall posts to actionable tickets. Automatically!

With the Facebook integration on HappyFox you can

- Let customers submit issues via facebook

- Convert direct messages to tickets

- Convert facebook posts to tickets

- Respond directly to the Facebook customer messages via ticket

- Have all ticket responses go as facebook messages to the customer

- Responses for facebook posts will be added both as a conversation to the customer’s post and also threaded to the ticket