Bitrix24 CRM is used to account for potential and current clients, journalists, partners and other "Lead". In CRM, integrated product catalog and services. To analyze sales CRM contains 8 standard reports.

Integration with service onpbx will allow you to make calls with one click, show the card to the customer when an incoming call, listen to call recording, automatically distribute incoming calls based on data from CRM and many other features related to telephony.