Integration of Paldesk with Facebook messenger allows you to link your Facebook page to your Paldesk account and reply to messages right from your Paldesk dashboard.

New Facebook messages sent to your page will appear in your Paldesk dashboard like any other chat message, and your agents will be able to respond via chat. If you've added Facebook to your widget feeds, customers will also be able to contact you directly from your site.

To connect a Facebook page to your Paldesk account, you must be a page administrator. Be sure to sign in to your Facebook account before proceeding with the setup.