RingCentral's integration with Microsoft Dynamics 365 enables sales reps and agents to streamline day-to-day business processes with business-critical actions such as dialing capability, inbox pop-ups, and automatic call and SMS logging.

Thanks to this integration, you will be able to expand CRM capabilities and automate the sales cycle, increase staff productivity, increase call efficiency and improve customer interaction.

Caller account details and contact history are automatically displayed for all incoming calls, so your team members are always ready for incoming calls from your customers. You will have access to all of RingCentral's text messages, voicemail and faxes from one place.